People and Organisation - MN7234ES

Key Performance Indicators (KPIs) are widely used in organizations to measure success and guide employee performance. They help track progress, improve efficiency, and connect individual efforts with company goals. As more organizations adopt data-driven management, KPIs have become essential tools for evaluating performance (Parmenter, 2015). However, an important question remains: do KPIs really improve performance, or can they sometimes hold it back? When designed well, KPIs give employees clear direction. They show what is expected and help people understand how their work supports the organization’s success. Research shows that good performance measurement systems can improve productivity and decision-making (Sardi et al., 2020; Al-Matari, 2021). This clarity increases accountability and motivation, leading to better results. KPIs are most effective when they are aligned with company goals. When employees understand how their work contributes to the bigger picture, they feel mo...

Today, social media plays a big role in how companies find and hire new employees. Many organizations use platforms like LinkedIn, Facebook, and Instagram to reach more people and connect with potential candidates. These platforms make the hiring process faster and easier. However, depending too much on social media can also cause problems such as false information, unfair judgments, and privacy issues if not handled carefully (Koch, Gerber, & De Klerk, 2018). One of the biggest mistakes companies make is relying too much on what they see on social media profiles. According to Hosain et al. (2020), some job seekers exaggerate their skills or experience online, which can mislead employers and lead to poor hiring decisions. Recruiters may also form opinions based on personal photos or posts that have nothing to do with job performance, which can create bias and reduce fairness in the hiring process.   Another problem is that people do not always trust what they see on social...